COVID-19 Updates

As the Coronavirus (COVID-19) continues to disrupt our lives in so many ways, all of us at Nova Eye Care Center want you to know that we are here to support and take care of you and your eyes. We will always put your health and our staff health and safety first.

 

With the CDC lifting the restrictions on “routine” eye care along with the American Optometric Association (AOA) and the governor’s guidance, we will be phasing in routine eye care visits into our practice starting May 4, 2020. We will do this cautiously and slowly to keep you and our staff safe. ​

Safe Social Distancing for Our Patients and Staff

In order to provide a safe environment for our patients and staff, we will be implementing the following rules:

  • Everyone who enters our practice must wear a mask or a cloth covering. If you do not have one, we will provide one for you for $2. If you prefer not to wear a mask, we will ask that you reschedule your appointment when the pandemic is over.

  • All patients must come alone to their appointment. 

  • Patients who are a minor or who need a caretaker are allowed one caretake or guardian to accompany them to an exam.

  • All other visitors will be asked to wait in the car or outside.

  • All patients and their visitors will be registered for COVD-19 contact tracing purposes. No HIPAA information will be released without your consent.

  • If you are sick (fever, coughing, sneezing, have a runny nose) even if you think it is allergies, please reschedule your appointment. We will waive the late cancelation fee.

  • If you have recently visited our office for any reason and you are diagnosed with COVID-19 shortly after, please contact our office immediately.

  • Please fill-out your health questionnaire and sign our office policy at home by signing into your portal account before coming in for your appointment.

  • Please email or text us a copy of the front and back of your insurance cards

  • Please stay at least 6 ft from other patients and staff while in the office.

 

Optical - Glasses & Contact Lens Orders

  • If you need help with glasses, such as placing an order, glasses adjustments or minor repairs, please call when you arrive in the parking lot before heading into our office to make sure that we can accommodate you and to prevent overcrowding in our office.

  • Our optical frame inventory and more are now on our website and we have a new virtual try-on tool for you to try on frames virtually before coming in for your appointment. Please take advantage of this tool and send us your wish list so that we can have it available for you when you arrive.

  • To place an order for contact lenses, you can call our office or order them online on our website.

  • We can ship glasses and contact lens orders to your home upon request.

 

Urgent Eye Care

  • If you are experiencing red eyes, itchy eyes, or a pink eye, we can provide services via telehealth, a virtual visit. Please call our office at 703-813-8997 for more information.

  • If you are experiencing blurred vision, flashes or floaters, eye pain, or any other symptoms, please call our office immediately for an appointment.

 

High-Risk Patients

  • If you are in the high-risk category due to an underlying condition or is immuno-compromised, please delay routine eye exam until it is safe to do so unless you have a vision-threatening problem or condition. When in doubt, please call our office at 703-813-8997.

 

Office Sanitation

  • We have scheduled more frequent office cleaning with our cleaning service.

  • All surfaces in the exam room, equipment, and chairs are wiped down after every patient.

  • All glasses frames in the optical are wiped down after a patient tries them on before being placed back on our frame board.

  • All door handles, surfaces, and chairs in the office are wiped down constantly throughout the day.

 

New Office Hours

Due to the pandemic and this uncertain time, we have decided to eliminate Saturday office hours so that the doctors and staff can have more time to spend with their families. Our optometrists and staff will be available Monday - Friday 9:00 am - 5:30 pm  We love our patients and we will be there for you need us. If you have any problems or urgent eye care needs, you can always talk to the on-call doctor our office 24/7 by calling our office at 703-813-8997 and press 1. Please understand that this decision was made with the safety and health of our staff in mind.

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© 2020 by Nova Eye Care Center.

We help people see better.

Monday - Friday 8am - 5:00pm​

Saturday & Sunday Closed

 

Closed for lunch 12:45pm - 1:45pm